Ethically Rating Retail Petrol Outlets in Calicut City

LIVE PROJECT

Topic

“Ethically Rating Retail Petrol Outlets of Calicut city”

SUBMITTED TO: Ms RESHMA

SUBMITTED BY: RADHIKA.V

SUBMITTED ON: 12-06-06

INTRODUCTION

This project titled “Ethically Rating Retail Petrol Outlets of Calicut city” was carried out at four outlets namely,

Ø Bharat Petroleum

Ø Reliance

Ø Indian Oil and

Ø Hindustan Petroleum

This project report is an analysis of the various factors that the above said organization does for the welfare of their lower level employees (Petrol boys).

ANALYSIS

This analysis is done by considering the following factors:

· Health

· Respect human rights

· Secure job

· Environment protection

· Fair treatment of employees

· Education support

· Solve work related problems

· Solve personal problems

· Provide uniform

· Compensation package

· Satisfactory level

Ø HEALTH - Reliance is considering the health of their employees when compared the other outlets.

Ø RESPECT HUMAN RIGHTS – Except HP all firms provide little consideration but Hindustan Petroleum considers little more when compared to the other three.

Ø JOB SECURITY – No job security is provided by any of the organization. In case of any fault done by the employee he will be dismissed.

Ø ENVIRONMENT PROTECTION – BPCL and HP do not take any step to protect the environment. In case of Reliance and IOC, they are taking steps to protect the environment.

Ø FAIR TREATMENT OF EMPLOYEES – All most all the firms treat their employees fairly well.

Ø EDUCATION SUPPORT – BPCL and HP do not provide any educational support to their employees children. But, IOC and Reliance provide some support when compared to the other two.

Ø SOLVE WORK RELATED PROBLEMS - BPCL and IOC solve any work related problems to their employees. But, HP and Reliance failed to do so.

Ø SOLVE PERSONAL PROBLEMS – BPCL and Reliance do not take any steps to solve the problems of their employees. But, IOC and HP try to solve their employee’s problems.

Ø PROVIDE UNIFORM – All the firms provide dress code for their employees.

Ø COMPENSATION PACKAGE – The employees of Reliance are fully satisfied with their compensation. BPCL employees are somewhat satisfied with their package. But in case of HP, and IOC the employees are not satisfied.

Ø SATISFACTION LEVEL – In all most all the four outlets, the employees are partly satisfied.

The involvement of the four companies for the welfare of the lower level employees on basis of ethical values is rated with respect to many factors. In which,

0 – Do not consider at all

1 - Few consideration

2 – Little

3 - Minimum

4 – Partly satisfied

5 – Fully Satisfied

This rating is done considering the views of the employees (Petrol boys):

FACTORS		ORGANIZATION
	BPCL	IOC	HP	Reliance
Health	0	1	1	3
Respect Human rights	2	2	3	2
Secure jobs	0	2	0	0
Environment Protection	0	4	1	4
Fair Treatment of employees	4	4	3	3
Education support	0	2	0	1
Solve work related problems	5	5	1	1
Solve Personal problems	0	2	2	0
Provide uniform	5	5	4	5
Compensation Package	2	1	1	5
Satisfaction Level	2	2	2	3

* Table 1: Ratings for the various factors on the basis of ethical values

The total of the factors come to:

ü BPCL – 20 “THIRD”

ü IOC – 30 “FIRST”

ü HP – 18 “FOURTH”

ü Reliance – 27 “SECOND”

Figure1: Graph representing the weight age for various ethical factors of BPCL, HP, IOC and Reliance (with reference to table1)

CONCLUSION

From this analysis we can conclude that Indian Oil Corporation is ranked the highest as the “Ethically Rating Retail Petrol Outlets of Calicut city”. The Reliance is ranked as the second highest and Bharat Petroleum Corporation Limited stands third while Hindustan Petroleum is ranked at the last. Even though the sales people are considered important in an outlet they are not motivated enough with their compensation package. The organization should also be ethically responsible and should take necessary steps to protect the environment. Organization’s can try to increase the compensation of their workers so that the employees will be motivated to perform well and through this they can retain their human resource. Hence, on the whole the employees should be made fully satisfied with their organization which will help the organization to achieve their goal by satisfying the employee’s individual goal.